Contact Online Casinos Australia

Whether you have a question about one of our casino reviews, want to flag something that looks out of date, or simply want to share your experience — we are glad you reached out. This page explains how to contact the team at Online Casinos Australia and what to expect when you do.

How to Reach Our Team

Email is the most reliable way to get a message to us. Every email is read by a real team member, and we aim to respond within two Australian business days. Please write to us at [email protected].

A little context in your message goes a long way. If you let us know upfront what your enquiry is about — a specific casino review, a bonus term, a payment question — we can get it to the right person faster and give you a more useful reply.

What We Can Help You With

Here are the most common reasons readers contact us. If yours is not on the list, send it anyway — we read everything.

Questions about our reviews — If something in a casino write-up is unclear, or you want to know more about how we assessed a particular site, just ask.
Corrections and updates — Spotted a bonus figure that has changed, a payment method that is no longer available, or anything else that looks inaccurate? We take accuracy seriously and genuinely appreciate readers flagging it.
Feedback on our content — Have a topic you would like us to cover — a particular payment method, a type of pokie, or a casino you think deserves a closer look? Reader suggestions shape future content here.
Partnership and editorial enquiries — If you represent a casino operator or a related organisation and want to explore how we might work together, introduce yourself and outline what you have in mind. We will review every approach on its merits.
Responsible gambling concerns — If you or someone you care about is struggling with gambling, please mention this in your message and we will point you to appropriate support. You can also visit the Gambling Help Online service (1800 858 858), which is free, confidential and available around the clock across Australia.

What Happens After You Email Us

When your message arrives it goes to a real inbox, not an automated sorting system. A member of the Online Casinos Australia team reads it and decides the best way to respond. You will always hear from an actual person who has read what you wrote.

Our target is two Australian business days. During particularly busy periods it may take a little longer, but we will always follow up. We do not leave messages unanswered.

About Our Editorial Standards

Online Casinos Australia reviews and compares offshore online casinos that are available to Australian players. Our rankings are based on independent research covering licensing and player protections, game libraries — including online pokies, table games and live dealer rooms — bonus terms, Australian-friendly payment options, and mobile compatibility.

Commercial relationships with some of the casinos listed on this site may generate commission. That arrangement does not determine where a casino ranks or what we write about it — editorial position is decided by our assessment criteria alone. If you believe a review is unfair, incomplete or outdated, we want to know. Reader scrutiny helps us keep the site honest.

For a broader look at how we evaluate casinos, including the criteria behind our top-rated picks, see our guide to the best non GamStop casinos.

A Note on Eligibility and Player Responsibility

All content on Online Casinos Australia is intended for Australian adults aged 18 and over. The casinos covered on this site operate offshore under international licences and are not regulated by an Australian authority. Before registering with any casino, players should read the operator's terms, confirm their eligibility and consider the risks involved in real-money gambling.

If you have concerns about gambling harm — your own or someone else's — please reach out to Gambling Help Online on 1800 858 858 or visit gamblinghelponline.org.au. Support is free and available 24 hours a day.

We Look Forward to Hearing From You

Thank you for taking the time to visit this page. Whether your message is a quick factual question or a more detailed piece of feedback, the team here values it. We will be in touch.